Learning About Learning …
I have held training sessions and made presentations to thousands of participants over the past several decades. As a highly experienced trainer and presenter, I've noticed some things about my audiences, and about your institution's investment in these events.
Return On Investment
Sending staff to training is a significant investment. It costs money, but it also costs time off the line, even if it is something as short as a webinar.
At past appearances, I have shared my observations about what leads to a good return on investment in employee education. If you are a manager who is sending someone to an event, you might want to download and share one of the following items:
- "Five Ways to Feel Good While Wasting Time and Money" Are you getting a return on your investment of your time and money to attend conferences? It's all too easy to look busy, enjoy yourself . . . and bring nothing back with you. Reprinted from my article in the "What Counts" newsletter published by Federal Home Loan Bank of Seattle.
- "How to Go to Banking School" If you are sending your staff to a banking school this summer, this article shares "Nine Notions for Bringing a Competitive Advantage Back to your Bank When You Return to your Desk." This handout is frequently distributed at banking schools to help banks maximize the ROI they enjoy from developing more knowledgeable, more effective employees.
- "The Seven Wonders of the Banking World" I spend a lot, and I mean a lot, of time in the classroom. I wonder why certain participants are there, because I regularly encounter seminar participants whose preconceptions, habits, attitudes, or preparation for learning are lacking. That’s an issue for the banks that pay to send them, so I have described the seven most common things I wonder about these kinds of participants. Use this document to better prepare your staff when you send them to training.
(You may download and distribute the above items to your staff for free, providing you do not modify the documents, or charge a fee or sell the documents to anyone.)
If you are a conference organizer, contact me to discuss my writing an article for your newsletter, to appear in advance of the event. My clients find that setting up the topic in advance leads to a better prepared, more engaged audience, and promotes awareness of their conference or activity.